If you are not satisfied with the product, you can contact us directly for return and refund within 30 days of receiving. In these cases our company will not take responsibility for the return shipping cost.
All return products must be in brand-new condition, unused, with complete accessories, original packaging, including the retail box, manuals, cables, the adaptor and other original items. The free Sim Card kit should also be included if it has not been used or activated. If the product is damaged or shows signs of use, this policy does not apply. If the SIM Card is activated or used a fee of $5.00 will be deducted from your refund. Please do not return a used SIM card.
Please fill out the form below to get the return process started.