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TickTalk 2: Proper SIM Card Installation

TickTalk 2: Proper SIM Card Installation
Watch this video to make sure you are properly inserting your SIM card in your TickTalk 2. We get so many customer service calls that deal with this very subject.

Do Not Get Your TickTalk 2 Too Wet!

Do Not Get Your TickTalk 2 Too Wet!
We wanted to follow up with a reminder to parents and especially the TickTalk 2 users, because of course, they are the most most important ones to focus on, that with the summer fun water activities you must remember DO NOT GET YOUR TICKTALK 2 TOO WET!

How Summer Sweat and Fun Can Prevent Your TickTalk 2 From Charging

How Summer Sweat and Fun Can Prevent Your TickTalk 2 From Charging
Summer is finally here! Kids everywhere are looking forward to fun activities to fill up those long, hot days. If your child owns a TickTalk 2 smartwatch you can bet that they will sweat and get the watch a little dirty from time to time. We have seen this happen quite often, in fact.

Is My SpeedTalk SIM Card Defective?

Is My SpeedTalk SIM Card Defective?
We have been getting some customer service calls recently about the SpeedTalk SIM card that is included with any purchase of a TickTalk 2 smart wat...

End of an Era: 2G Network Phased Out in Nebraska, Iowa, and Wyoming

End of an Era: 2G Network Phased Out in Nebraska, Iowa, and Wyoming
Most cell phone providers have officially laid to rest their 2G networks with T-Mobile being the only one to extend its’ phase-out of this service...

What is the Difference Between the TickTalk 1.0 and the TickTalk 2.0?

What is the Difference Between the TickTalk 1.0 and the TickTalk 2.0?
Many of our first-time shoppers always ask our customer service representatives what the difference is between the TickTalk 1.0 and the TickTalk 2.0. Although both have been tested and approved by our customers we thought listing out the main differences might help when making a decision to buy the first edition of our smartwatch or the second edition.

Why Won't My TickTalk 2 Sync With the Changes On My APP?

Why Won't My TickTalk 2 Sync With the Changes On My APP?
If you are making updates in the TickTalk 2 APP but they are not automatically syncing to your TickTalk 2 watch most likely your watch is OFFLINE. You can easily check to see if this is what is happening by following some easy steps. Read more to learn how!

Check the coverage in your area

SpeedTalk Coverage Map
Before you purchase the watch, you have to make sure that it will actually work in your area. If your area does not have 2G coverage from T-Mobile,...

Insert the SIM card correctly

Insert the SIM card correctly
Some customers return their watches to us because of a “No Service” or “Insert SIM” message on their TickTalks. In most cases, there is nothing wr...

Troubleshooting

Troubleshooting
If your TickTalk watch is giving you a “No Service” error message, please do not immediately assume that the watch is defective! Most of the time, ...

Purchase the Right Plan for the TickTalk SmartWatch

Purchase the Right Plan for the TickTalk SmartWatch
Here at TickTalk we make sure that we make your experience as simple and easy as possible. This is why we did our research on which phone plan is the most affordable and simple to setup for your TickTalk 2.

Give Your Child The Gift of Safety

Give Your Child The Gift of Safety
Holiday season is a wonderful time of the year to spread joy, love and to give to those you care about. When it comes to children however, during C...