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Our Story

TickTalk was created to solve a problem most parents of young children face today--wanting to know our children are safe without necessarily being ready to give them a cell phone. Founded by two parents who were experiencing this exact dilemma, we are guided by the idea that staying connected to our children shouldn’t have to mean sacrificing peace of mind. 

How It Started

Created in Southern California in 2016, our founders, two entrepreneurs, were searching for a way to stay connected to their young daughter as they both balanced careers and family. After searching the market, they quickly found the available kids smartwatch phones either lacked safety features, were missing features any cell phone would have or were packed with games--so they developed their own. 

A Safe Cell Phone Alternative

With no internet, games, or social media, TickTalk gives you all the positives of a smartphone, but that’s specifically designed for kids with family connection at the heart of our design. Every smartwatch comes with our free Parental Control App to keep you in the driver’s seat of your child’s first (non) cell phone with location tracking, 53 parent-approved contacts, Emergency SOS contacts, and the ability to block strangers from contacting your child, and more.

Every Feature Has A Story

Our products aren’t developed by board members sitting around a fluorescent lit conference table discussing Q4 returns. We’re a group of parents--ones who know the daily struggle of balancing family, careers, school, and extracurriculars (not to mention our own well-being)--who also happens to be in the tech industry. 

We added video calling to our watches when our founder missed seeing her daughter as she was traveling for work. Reminders were added when she came home after a long day of working to find her daughter’s toys thrown around the house (again), despite having told her that morning to put them away (again). Every feature on our smartwatches fits into 1 of 3 categories: 

Staying Connected. Staying Safe. Building Great Habits. 

Protecting Children's Private Information

Many of our competitors use the same version of the same generic third-party technology, making it an easy target for hacking, privacy loopholes, and data breaches of your child’s information, including their location.  

What makes TickTalk different from other children’s smartwatches is that our products are designed by our in-house team from start to finish, without any third parties, to protect your child’s private information with the highest level of security. We offer 24/7 security over our backend along with end-to-end encrypted messaging and partnered with one of the world's most secure cloud servers to protect user data. We consistently add new features and protocols to be one of the safest smartwatches for kids.

Innovative Technology

We regularly update our software on both our smartwatches and Parental Control App to give existing customers new features, at no extra cost, based directly on your suggestions. When a customer reached out to us about wanting a feature that could help her child focus at school, we added Do Not Disturb Class Mode to freeze their watch screen for set time durations. When tragedies happen, like the recent Texas school shooting, we reached out to our community to ask what features would help their families feel safer and will update our software to give to all customers, free of charge.  

Despite being a startup, we invested in building our own Research & Development Team, with dedicated engineers who come with years of experience at companies like Samsung and Apple, to custom design our Parental Control App and smartwatches. 

Real Customer Support

In the early days of our company, our founders would drive all over Southern California, sometimes over 100 miles from our offices, to personally help our customers set up their TickTalks.

Now, we have a dedicated Southern California-based Support team who are available Monday-Friday 9:00 AM-6:00 PM PST to answer any questions you have every step of the way. 

We're proud of what we've accomplished and we look forward to sharing it with you. Welcome to the future of connecting!

Have a question?

Chat Now or Call

1-(844) 260-4051

565 West Lambert Road, Unit B, Brea, CA 92821

Hours 9:00AM- 6:00PM

(Monday-Friday, PST)

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