Red Pocket GSMA Outage
Due to a nationwide outage with AT&T’s MVNO partners, Red Pocket GSMA SIM users may experience a temporary data outage. We are actively working with Red Pocket to communicate any updates from AT&T on resolving the issue.
If you experience a data outage, please go to your Watch Settings > Reset to perform a system reboot. After the reboot, please make sure your device is turned ON and place in a good reception area for data to populate for at least 24 hours. If you continue to experience issues after 24 hours, please contact our Support Team here. We appreciate your patience as we work with Red Pocket to find a solution for this issue.
If you experience a data outage, please go to your Watch Settings > Reset to perform a system reboot. After the reboot, please make sure your device is turned ON and place in a good reception area for data to populate for at least 24 hours. If you continue to experience issues after 24 hours, please contact our Support Team here. We appreciate your patience as we work with Red Pocket to find a solution for this issue.
