Thank you for submitting your request, please print this form/email and ship it with your return watch.

If your return does not come with this form, we may not take care of your replacement/refund/trade-in.

Make sure you ship all accessories with the watch to below address, please keep the SIM card, you don’t need to ship the SIM to us.

TickTalk Customer Service
565 W. Lambert Rd.
Unit B
Brea, CA 92821

If you are not satisfied with the product, you can contact us directly for return and refund within 30 days of receiving. In these cases our company will not take responsibility for the return shipping cost. We do not refund the original shipping costs on the return. Pre-authorization is required before sending any unit in for warranty service. Please reach us out before ship your return. 



Have a question? Call 1-(844) 260-4051
565 W Lambert Rd, Unit B, Brea, CA 92821
Hours 9:00 AM- 6:00 PM (Monday-Friday, PST)