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Trade In

Purchase an inexpensive kids smartwatch and not satisfied with the quality? Are you dealing with spotty service or battery life and you can’t contact your child? If you’re looking for an alternative, use our Trade-In Program!

Send us your old smartwatch phone, even if it isn't TickTalk, in any working condition. We'll take care of responsibly recycling it and we'll send you a $30 credit to use to upgrade to a TickTalk! The only qualification is it must be a smartwatch that works like a cell phone, not a toy smartwatch.

How To Trade-In Your Smartwatch

Interested? We don't blame you. It's easy:

• Reset your smartwatch to factory default to remove any personal information

• Fill out the form, print it, and ship it with your old smartwatch to the below address (if we don't receive the form, we may not be able to complete your trade-in)

• Once we receive your old smartwatch, we'll email you a  $30 credit to use on our official website towards a TickTalk smartwatch purchase ($30 credit is a one-time coupon code that cannot be reused or combined with other offers/codes)

We'll responsibly recycle your old smartwatch after 30 days (just in case you change your mind) and reduce your e-waste footprint in the process!

Shipping Address:
TickTalk Customer Service
565 West Lambert Road
Unit B
Brea, CA 92821  

Have any questions?
Contact us here.