Get Started with TickTalk 5

Get your watch connected and ready for your child.

Before you begin:
Charge your watch and have your phone and Wi-Fi password ready.

Step 1: Activate Your SIM Card

For U.S. customers using the included TickTalk Wireless SIM, your SIM card is already installed. Activate it online using the button below—no visit to an AT&T or T-Mobile store is needed. Already have an active plan? Skip activation and continue to Step 2.

Step 2: Connect & Update Your Watch

Turn on your watch and connect it to Wi-Fi under Watch Settings → Wi-Fi. Then go to Settings → OS Update and install the latest available software.

Step 3: Download the App & Pair Your Watch

Download the TickTalk Parent App on your phone. Create an account or sign in, then follow the pairing instructions to connect your TickTalk 5 and complete your child's profile.

Mobile Download

Step 4: Set Up & Stay Connected

Add approved contacts, review parental controls, and set up School Mode. Make a test call and check your watch's location in the app.

Looking for the Full Setup Guide?

Find complete step-by-step instructions, troubleshooting tips, and all TickTalk 6 video tutorials in our Help Center.