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Trade In

Dealing with poor cellular reception from your old 2G kids smartwatch? Did you purchase a low-budget version and the quality just isn't meeting your expectations? Tried contacting their customer support to no response? Use our trade-in program!

After March 25, 2021, send us your old smartwatch phone in any working condition. We'll responsibly recycle and send you a $30 credit to use in our online store. The only qualification is it has to be a smartwatch that works as a cellphone.

Once we receive your old smartwatch, our team will send you a $30 credit that can be used on our official website with any $60 minimum purchase. 

Please print this form/email and ship it with your trade-in. If your return does not come with this form, we may not be able to complete your trade-in.

Shipping Address:
TickTalk Customer Service
565 W. Lambert Rd.
Unit B
Brea, CA 92821

After we receive your return, we will send you a coupon code by email. You can use this coupon to purchase a new TickTalk from our official site with any $60 minimum purchase.

Have a question? Call
1-(844) 260-4051

Hours 9:00 AM- 6:00 PM (Monday-Friday, PST)