Does TickTalk need a cellular plan?

TickTalk works like a standalone cell phone designed specifically for kids and requires a SIM card with talk, text, and data to work properly. Our smartwatches are globally unlocked to be compatible with GSM networks worldwide.

We provide a free SIM kit from TickTalk Wireless as an affordable monthly plan for our TickTalk users.

What is TickTalk Wireless?

We include a free SIM card for every U.S. customer to make using your TickTalk easy as possible! TickTalk Wireless is an affordable, pay-as-you-go plan for our customers with no contracts or activation fees. You can choose between AT&T or T-Mobile’s networks with plans starting as low as $9.99 per month. *Does not include mandatory regulatory taxes or fees. You can select your plan and setup your TickTalk Wireless account here.

How much is the monthly plan for TickTalk?

Our smartwatches require a cell phone plan with talk, text, and data as it works just like your personal cell phone. Adding a line to your Family Plan would cost between $45-$65 per month, we provide a free SIM card with every U.S. purchase for an affordable, pay-as-you-go plan starting as low as $9.99 per month. Our SIM cards work on AT&T and T-Mobile's networks with no contracts or activation fees. For more information, please visit TickTalk Wireless.

Which SIM plan should I select when checking out?

While TickTalk is not affiliated with any wireless carriers, we provide a free SIM kit from TickTalk Wireless as an affordable monthly plan for our TickTalk users. We offer multiple carrier options so you can select which option works best for you:

• Pick TickTalk on AT&T's Network if you want to go with TickTalk Wireless SIM on AT&T’s network starting at $9.99 per month with the option to upgrade if needed
• Pick TickTalk on T-Mobile's Network if you want to go with TickTalk Wireless SIM on T-Mobile’s network starting at $9.99 per month with the option to upgrade if needed
• Pick No SIM Included (International) if you are outside of the US. Make sure your monthly plan is a regular cell phone plan with talk, text, and data. Wearable, digits, tracking, or tablet plans are not compatible with TickTalk. 

TickTalk Wireless SIM activation will need to happen through the TickTalk Wireless website. To activate the TickTalk Wireless SIM, credit, or refill your monthly plan, view the user manual, go here.

What kind of cellular plan does TickTalk require?

TickTalk works like a standalone cell phone and requires a cellular plan with talk, text, and data. Wearable, digits, tracking, or tablet plans are not compatible with TickTalk. 

We provide a free SIM kit with every U.S. purchase for an affordable monthly plan for TickTalk users. Our SIMs work on AT&T and T-Mobile's network with no contracts or activation fees starting as low as $9.99 per month. You can learn more about our cellular plans here.

Can I use AT&T as my cellular provider?

If you'd like to use AT&T's network, we do not recommend using AT&T directly. Please use the included TickTalk Wireless SIM for service on AT&T's network.

Does TickTalk work with Verizon or Sprint?

At this time, TickTalk is not compatible with Verizon or Sprint but it is compatible with GSM carriers like T-Mobile and TickTalk Wireless, which is a US-based prepaid carrier that offers a no-contract, pay-as-you-go plan with no activation fee for a more affordable option.

If I don't want to get a cellular plan, will TickTalk work with just Wi-Fi?

Yes, TickTalk can technically work with just Wi-Fi but will not work whenever your child leaves the Wi-Fi area and they will need to set up a new Wi-Fi connection wherever they go to use the watch. We recommend our included TickTalk Wireless SIM card kit which is an affordable, pay-as-you-go plan that offers plans as low as $10 per month and you can upgrade if needed. Make sure your monthly plan is a regular cell phone plan with talk, text, and data. Wearable, digits, tracking, or tablet plans are not compatible with TickTalk.

Will TickTalk stop working once I'm out of Wi-Fi?

No, if you have a cellular SIM plan through a GSM carrier, TickTalk will work just like your cell phone does. Your child will be able to access all features and receive calls, messages, and location tracking with TickTalk’s 4G/LTE reception.