Remote Answer/Super Hearing was designed solely for emergency use and to help families dealing with bullying. For privacy and security reasons, only Full Access Users can use the Remote Answer function.
To use this function, select the Phone icon at the bottom of the App and you will be prompted to input your information. After you have inputted, select the Phone icon again and you will see a Remote Answer icon. Input your phone number as the Listener Number (do not input your child’s phone number) and TickTalk will call you back within 1 minute. You will be able to hear what is going on around the watch's surroundings but your end will be muted. If the watch does not call back within 1 minute, ensure that the watch has at least 2 white signal bars and displays as Online in the TickTalk App.
For privacy and security reasons, we do not allow remote access to the cameras on your TickTalk watch. For further questions, please contact our Support Team here.