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Learn About FaceTalk Video Calling On Your TickTalk

Learn About FaceTalk Video Calling On Your TickTalk

FaceTalk video calling was added to our watches when our Co-Founder, who was traveling frequently for work, got the idea from her daughter who wished she could see her every night instead of simply talking on the phone. She decided to add video calling to see your child anytime, anywhere and give peace of mind for not just her family, but yours too. So how does it work?

Add Up To 53 Contacts For Video Calling

Anyone who wants to video call with your TickTalk must download our free TickTalk app. All they need to do is enter your child’s watch IMEI number, which you can find in your TickTalk app by selecting the Contact icon in the upper left-hand corner, to be added as an approved app user. You’ll receive a notification for anyone who requests to add your child and be able to set individual access levels for each contact.

3-Minute Time Limit

As an added safety precaution, we have a 3-minute limit for video calling to protect your watch from any battery surges and temperature changes. If you’d like to continue the conversation, simply begin another video call immediately after the 3-minutes are up.   

Connect Over Wi-Fi 

We request that you connect to Wi-Fi to use our FaceTalk video calling to give you the smoothest connection possible.