Customer Reviews

Overall rating: 3.2 / 5 from 57 reviews.

Great watch but very bulky. Also, the silicone bugs my son which causes him to take it off very often. Please make a nylon band for the smartwatch 5!!!!!

TickTalk 5 Wristband

Store owner replied: So glad your son is enjoying the watch! We hear you on the band — thank you for the feedback, it's been noted and passed along to our team. We really appreciate you taking the time to share! 💙

Great watch and band. Although please have more available options for longer bands as it is short and tight on my son.

TickTalk 5 Wristband

Store owner replied: So glad he's enjoying the watch! 😊 Thank you for the feedback on the band — we really appreciate it and have passed it along to our team. If you need any help, feel free to reach out to support@myticktalk.com!

Love the watch but my son complains a lot about the band. Please make Nylon watch options for the small kiddos! It’ll be easier to wear on their skin.

TickTalk 5 Replacement Wristband

Store owner replied: So glad to hear you’re loving the watch! 😊 We truly appreciate you sharing your feedback, and suggestions like this really help us improve. If you ever need support, our team is always here to help! 💙

Love the watch but uncomfortable fit with wristband. It’s too tight and bulky! Son doesn’t want to because of this and no other options! Please make larger ones!

TickTalk 5 Replacement Wristband

Store owner replied: Thanks for the feedback! 🙏 We’re sorry to hear the band isn’t comfortable. We don’t offer alternative bands at this time, but we’ve shared your suggestion with our team for future consideration.

Watch band is way better. Old one was brittle.

TickTalk 5 Replacement Wristband

Store owner replied: Thank you for your review and feedback, Shannon!

Love the watch and all its features! We have been using tick talk for both our kids for the last 7 years. The silicon band on the tick talk 5 is something that made me drop a star, it’s itchy and uncomfortable in the summer heat and my son avoids using the watch for that reason, please provide an option for a nylon band for this model.

TickTalk 5 Wristband

Store owner replied: Seven years with TickTalk — we are so grateful! We're sorry to hear the band on the TickTalk 5 has been uncomfortable for your son, especially in the summer heat. Thank you for the honest feedback — it means a lot coming from such a loyal family and we've passed it along to our team.

Love the watch and band! Perfect for what we needed as a starter phone for my 10 year old. However, the band isn’t long enough to last very long for him. It’s quite tight already.

TickTalk 5 Wristband

Store owner replied: Thank you for the kind words! We’re so glad to hear the watch has been a great starter phone for your 10-year-old. We also really appreciate your feedback about the band length. Comfort is important, especially as kids grow, and we’ll be sure to share your feedback with our team. Thanks for choosing TickTalk! 💚

My 8 year old loves the watch but she won't wear it because the band hurts and is too small. I looked for a larger option and apparently there is none? She's on the last hole and there is no room to grow. Like *so many* of the other comments have said, the band is stiff, itchy, and too small for 8+ year olds. I read the webpage about not swapping to a 3rd party or using an extension but there are zero alternatives. It's very disappointing given the rest of the product is great. It's hard to believe the sheer number of comments about the band and there is no action from the company.

TickTalk 5 Wristband

Store owner replied: Thank you for your thoughtful feedback! We're so glad to hear your daughter enjoys the watch, but we're sorry the band has been uncomfortable and doesn't fit her well. We understand how frustrating that can be, especially when it keeps her from wearing it. We truly appreciate you sharing your experience, and we've passed your feedback about the band's size and comfort along to our product team.

Love the watch hate the band, really wish there were other options. My daughter keeps taking it off.

TickTalk 5 Wristband

Store owner replied: So glad she's loving the watch! We hear you on the band — we appreciate the feedback and have passed it along to our team. If the fit is giving her trouble, feel free to reach out to marketing@myticktalk.com and we'll do our best to help!

My son loves the watch but the band is uncomfortable, not to mention sweaty in the summer! Please make velcro nylon bands that are softer! It would be way easier to take on and off and far more comfortable.

TickTalk 5 Wristband

Store owner replied: Hey Ashley! Thank you for your positive review. A velcro nylon band would be a great idea. I'll make sure to pass along that info to our development team.

My 6 year old son loves the idea of the watch.. he's able to call me or his dad or grandparents, and he uses that feature a lot. And he loves being able to tell the time on his own. But he's wearing it less and less due to the wristband being uncomfortable. I would love to see other material options. And from a parents perspective, the battery doesn't last long enough. Id like for it to last a full weekend without needing to be charged. I do absolutely love that i can track him, however it's not helpful if the battery dies, or if he takes it off due to it being uncomfortable.

TickTalk 5 Wristband

Store owner replied: Thank you Kaitlin for this positive view and feedback. We also appreciate your feedback on things we can improve on. We have taken those notes to our development team and working on solutions. We hope you continue to enjoying your watch.

The watch is great, but the band is not. Ticktalk has been in business for 10 years and have not create an alternative comfortable or sturdy band? Please listen to your consumers.

TickTalk 5 Replacement Wristband

Store owner replied: Hey Kevin! Thank you for your honest feedback. Our design team has noted your comment on the bands. We are working on a solution for the bands.

Love the material. However, needing room to grow! Our son has only worn the TickTalk 5 for three month and he is 9 and is already on the 3rd to last notch (and he's not over weight). It's getting hard to even use it that way. Where do we go from here? 😔

TickTalk 5 Replacement Wristband

Store owner replied: Hey Nick! Please email us at marketing@myticktalk.com so we can further assist you about your wrist bands.

I agree with many of the comments—need a bigger or an elastic band.

TickTalk 5 Replacement Wristband

Store owner replied: Thanks so much for sharing your feedback. We really appreciate you taking the time to let us know. 💛 If you ever need support, our team is always here to help!

I love the watch for both my kids (7,8), but they are always complaining about the watch band . I wish there were other options because then they would wear them more often .

TickTalk 5 Replacement Wristband

Store owner replied: So glad to hear your kids are enjoying the watch! 😊 We really appreciate you sharing this feedback about the bands. If you ever need support, our team is always here to help! 💛

Customer photo review of TickTalk 5 Replacement Wristband

I love ticktalk 5 due too app based watch for my 7 year old. However the wrist band is short and it’s getting snug on his wrist. He is an avg sized boy, thus the wrist band needs to be longer for comfort all day wear at school and out and about. Please share this with your design engineer team.

TickTalk 5 Replacement Wristband

Store owner replied: Thank you for sharing your feedback, we truly appreciate you taking the time to let us know. 🌟 We’re always listening to suggestions like this, and if you ever need support, our team is here to help! 💙

Overall experience is good but only one thing, which is band. It is too tight. My boy does not want to wear because of that. thanks.

TickTalk 5 Replacement Wristband

Store owner replied: Thanks for the feedback! 🙏 We're aware the current band may be too small for some users and are actively working on more size-inclusive options for the next TickTalk watch 💡⌚️ Your input helps us improve! 👍

Love the watch for my daughter, but the wristband is bothering her a lot. She keeps taking it off her wrist. You really need to make some elastic ones for Tick Talk 5, to make it more comfortable.

TickTalk 5 Replacement Wristband

Store owner replied: Thanks for the feedback! 🙏 We’re sorry to hear the band isn’t comfortable. We don’t offer alternative bands at this time, but we’ve shared your suggestion with our team for future consideration.

Been a customer for 4 years now, had the ticktalk 3 for my kids and ticktalk 4. I wish you would go back to wrist band from ticktalk 3. Where all size can fit all. 4 and 5 wrist band is just not as good as the ticktalk 3 wrist band.

TickTalk 5 Replacement Wristband

Store owner replied: Thank you for being such a loyal member of the TickTalk family! 💙 Your continued support means the world to us, and we’re so grateful to be part of your journey. 🙏⌚️ We're aware the current band may be too small for some users and are actively working on more size-inclusive options for the next TickTalk watch 💡⌚️ Your input helps us improve!

The band is a bit snug I wish they add more material options and larger size bands fast in the near future.

TickTalk 5 Replacement Wristband

Store owner replied: Thanks for the feedback! 🙏 We're aware the current band may be too small for some users and are actively working on more size-inclusive options for the next TickTalk watch 💡⌚️ Your input helps us improve! 👍

The band that the watch came with works fine but my child doesn’t like the sweaty plastic feeling now that summer has started. She wants to try a fabric band or one of the elastic types. I’d like there to be compatibility with regular aftermarket watch bands.

TickTalk 5 Replacement Wristband

Store owner replied: Thanks for the feedback! 🙏 We're aware the current band may be too small for some users and are actively working on more size-inclusive options for the next TickTalk watch 💡⌚️ Your input helps us improve! 👍

Great watches. Would be even better if there were longer wristbands!

TickTalk 5 Replacement Wristband

Store owner replied: It’s so wonderful to hear! Thanks for choosing TickTalk, and we’re thrilled it’s working well for your family.

Hello absolutely love the watch but the I agree with many others on the length of the band. My daughter is 9 and her band only has two holes left before it doesn't fit anymore 😕 we just bought this for her this past Christmas. She is thin and in shape just to give an example of how small this runs. PLEASE make a longer band. We paid lots of money and want this to last. It's an amazing phone with great GPS tracking.

TickTalk 5 Replacement Wristband

Store owner replied: Thank you so much for your review, we truly appreciate your support. We will be sure to pass this along to our team!

Absolutely love it! My 14 year old autistic son likes it also, and it’s helping him to learn to call close family while away from home, and send texts! Only thing frustrating is he doesn’t like wearing it in his wrist because it’s tight! I asked after Christmas about bigger band sizes, I’m checking again and still see nothing bigger available ☹️ PLEASE make bigger sizes! There are a lot of people commenting on needing bigger sizes!

TickTalk 5 Replacement Wristband

Store owner replied: Thank you for your review! We're working to provide a solution for future products and updates

Hello my son has Autism this watch has been amazing for him. I'd greatly urge to obtain a larger wrist brand. In order to accommodate all.

TickTalk 5 Replacement Wristband

Store owner replied: Thank you for your review and feedback, Eileen! We're glad to see your family staying connected with TickTalk. We'll take the wristband recommendations to our team for future products and updates

I agree with several others that a larger band would be terrific!!

TickTalk 5 Replacement Wristband

Store owner replied: Thank you for your valuable input Sheila! We appreciate any input we can use to make our product the best it can be.

Band is nice, but needs better size options. Need to have a large size available for purchase!!

TickTalk 5 Replacement Wristband

Store owner replied: Hi Jacklyn, thank you for your feedback. Our team is actively working to provide alternative options in the near future. Thanks for your patience!

Love the watch; the strap is comfortable and strong. The only thing is that it needs to come in a larger size option. My son can only use the last hole on the band which makes the watch hard to put on and the band isn’t very secure. PLEASE MAKE THE WATCH STRAPS HAVE A LONGER OPTION.

TickTalk 5 Replacement Wristband

Store owner replied: Thank you for your review & feedback, Carolyn! We're constantly making updates for future products, so we'll take this into consideration. Thank you!

Good watch with features. Bought us a lot if peace to us to locate our son But the band is short for my 12 year old son, he's on the last hole. Moreover it's broken now and needs to be replaced. So unable to use it

TickTalk 5 Replacement Wristband

Store owner replied: Thank you for your review, Satya! Please contact our support team and we can further help with a replacement. Thanks!

Need a larger band option. My 8 year old is already on the last hole.

TickTalk 5 Replacement Wristband

Store owner replied: Thank you for your review & feedback! We'll pass on this information to our R&D team for future updates and products. Thank you!

We have had this watch for over a year and right from the beginning we were looking for a bigger and more comfortable band. There still isn't one. We like the function of the watch, but the band is too tight/small and uncomfortable for my son. We will probably have to look elsewhere now for a watch with a bigger band. I was really hoping they would make a bigger band option.

TickTalk 5 Wristband

Store owner replied: Thank you for sharing this with us. We’re glad you’ve enjoyed the watch, but we’re sorry the band hasn’t been a comfortable fit for your son. We completely understand how important comfort is for something he wears every day. We hear you on needing a larger band option and will make sure your feedback is shared with our team.

Customer photo review of TickTalk 5 Wristband

The watch is great; very happy with it. The problem is these straps are TOO SHORT! We have had a TT5 watch since summer 2024 and we have replaced just his watch strap 4 times. One watch strap replacement ended up with us needing a new watch because the screws stripped. If the tail end of the strap was a quarter inch longer it would fit without strain, but as-is the strap barely buckles and TickTalk doesn't seem to be coming out with a longer version any time soon. :/

TickTalk 5 Wristband

Store owner replied: We're glad you're loving the watch itself! But we're really sorry about the band issues — 4 replacements is way too many and we completely understand the frustration. Please email us at marketing@myticktalk.com so our team can help find the best solution for your family!

Customer photo review of TickTalk 5 Wristband

I’m very disappointed with the quality of the TickTalk 5 watch bands. We are already on our third replacement. The original band was purple, and as you can see from the photos, it has already been replaced with a blue one—but that one has also broken. The replacement bands are also quite expensive. The watch itself cost around $160, and I have already spent about $90 just replacing watch bands. That is simply not reasonable. Also, wearing plastic in the summer is a no-go because sweat will stick to it like glue! And feels itchy! The TickTalk 3 offered alternative wristband options that appeared to be much more durable. Could you please make those compatible with the TickTalk 5 as well? Many customers would appreciate having a stronger, longer-lasting option instead of repeatedly purchasing replacement bands. I really like the watch itself, but the wristband quality needs significant improvement. I hope TickTalk will address this issue and provide more durable band options for the TickTalk 5.

TickTalk 5 Wristband

Unfortunately if it isn't comfortable it is way harder to get your kid to wear them. Like others, the sweating from the plasticky bands bothers our child, and they quickly outgrew the band. No other size or extensions available? It's impressive how much money is spent on marketing TickTalk when the lack of band selection has been an issue.

TickTalk 5 Wristband

Store owner replied: Hey James! Thank you for taking the time to share your feedback. We're sorry to hear the band hasn't been a comfortable fit for your child. We know comfort is important, especially if we want kids to enjoy wearing their watch. We appreciate your comments about the band sizing and selection, and we'll be sure to share your feedback with our product team. If you're willing, please email us at marketing@myticktalk.com so we can learn more about your experience and see how we can best help. We really value your feedback as we continue improving our products.

Agree with the other reviews, 10 yr old needs a bigger band size. An adjustable nylon option with velcro would be awesome!

TickTalk 5 Wristband

Store owner replied: Appreciate you sharing this! Band sizing feedback is super helpful — we'll pass the adjustable nylon idea along to our team. 🙏 Let us know how else we can assist.

Absolutely love the watch - the band not so much! There are comfier options out there for majority of the other kids watches that I wish were available for the TickTalk. (Scrunchie, nylon, etc.) Please listen to your consumers, they are the ones who buy and support the product! 💗

TickTalk 5 Replacement Wristband

Store owner replied: Hey Tana! Thank you for your feedback. We hear you and have told our design team about the band issue. We appreciate you loving the watch and are working on fixing the situation.

The watch band is very uncomfortable for my kid. He always complains about it to the point he is not wearing it on his wrist but keeps it in his pocket or school bag. Make ones that are softer and more flexible. We won’t buy the watch again if this is not fixed.

TickTalk 5 Replacement Wristband

Store owner replied: Hey Milly! We are so sorry to read about your son's discomfort to the band. Please reach out to us at marketing@myticktalk.com so we can best assist.

My son refuses to wear the watch because the watch band itches. Returning to Amazon. I'm disappointed it didn't work out.

TickTalk 5 Replacement Wristband

Store owner replied: Hey Amber! We are so sorry about your experience. Please email us at marketing@myticktalk.com so we can best assist.

The watch is convenient for emergency and tracking the kid but…unfortunately the wristband is bad..poorly made and not flexible for comfort. It broke so fast ..insurance doesn’t cover and my grandbaby complains that it is too bulky..should be strong and more comfortable for the kids..and the worst part is only the company can replace it and few color options. …good to fool first time buyers but last time for sure.

TickTalk 5 Replacement Wristband

Store owner replied: Hi there. I am so sorry that you are unhappy with the band. At this time we don't have a different option. If you reach out to marketing@myticktalk.com I can have someone assist you further.

Love the watch and tech built to keep me in touch with my kiddo. However the watch is unwearable due to the size of the band, too small for their wrist so we can’t use it. Been saying there will be an option for months. I’ve lost hope

TickTalk 5 Replacement Wristband

Store owner replied: Hi there. I am so sorry that you are unhappy with the band. At this time we don't have a different option. If you reach out to marketing@myticktalk.com I can have someone assist you further.