Your child will not receive any calls or messages from unknown numbers or solicitors when the Firewall is turned on. To enable the Firewall, go into your parental control TickTalk app, select Settings in the upper right hand corner, and enable the feature. Once enabled, the watch will only receive calls and messages from preset contacts who have been approved by the Parent/Admin. We made this video for more information onsetting up the Firewall.
For further assistance, please contact our Support Team here.