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TickTalk showing "Offline" error message

TickTalk showing "Offline" error message

If your TickTalk is showing an "Offline" error message, here are some tips to get your smartwatch back online:

  • Go into your TickTalk watch Settings > Edit APN
  • Please confirm the APN is on AT&T or T-Mobile depending on which carrier/service you originally selected when you placed your order (AT&T if you selected TickTalk on AT&T's Network and vice versa)
  • Go back to your TickTalk Settings > Reset to reboot your watch

If you still are experiencing issues, please contact us here and we’d be happy to troubleshoot further. 

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