Skip to content
TickTalk showing "Offline" error message My TickTalk

TickTalk showing "Offline" error message

If your TickTalk is showing an "Offline" error message, here are some tips to get your smartwatch back online:

  • Go into your TickTalk watch Settings > Edit APN
  • Please confirm the APN is on AT&T or T-Mobile depending on which carrier/service you originally selected when you placed your order (AT&T if you selected TickTalk on AT&T's Network and vice versa)
  • Go back to your TickTalk Settings > Reset to reboot your watch

If you still are experiencing issues, please contact us here and we’d be happy to troubleshoot further.