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Why won't my phone number sync to the watch?

Why won't my phone number sync to the watch? My TickTalk

Log in to the TickTalk App on your phone and click the 3-line icon on the top left to show Mom, Dad, and SOS Settings. Select each icon to set the contact phone number. You do not need to enter the country code in front of your ten-digit number.

To transfer your contacts or any other information programmed in your App to your TickTalk, you must have a compatible GSM SIM card with activated data and credits on your plan. Please be sure you have a SIM card for a regular cell phone and not a wearable, digits, tablet, or tracking plan. For more information, please contact our Support team here.