Blog
Do I need a subscription to listen to iHeartRadio Family?
We added unlimited free streaming music powered by iHeartRadio Family for access to thousands of kid-friendly songs, podcasts, and more at no extra cost. There’s no subscription necessary and it's completely free for U.S. customers. *iHeartRadio Family only available for...
Can TickTalk 4 listen to music?
Yes, we integrated with iHeartRadio Family to offer unlimited free streaming of thousands of kid-friendly songs, podcasts, and stories with no subscription necessary. Parents can easily set daily music limits or disable the feature completely through the TickTalk app to put...
Can TickTalk 4 call international numbers?
Yes, TickTalk 4 can communicate with international or overseas numbers if you have a GSM plan. You will need to set up the contacts through the free TickTalk App with all applicable dialing details which can be provided by your...
TickTalk 4 comes with IP67 water resistance to protect from minor splashes and spills. While IP67 in a laboratory setting can allow for submersion in up to 1 meter of still water for 30 minutes, we do not recommend wearing...
Add customized preset text responses for your TickTalk from the TickTalk App
TickTalk comes preloaded with 45+ quick text responses to use in the Secure Messaging Center. You can also add unlimited custom quick text responses in your TickTalk app for a more personalized experience! Simply select the gear icon in the...
How To Setup A Group Chat With The Entire Family
You can set up a group chat with your entire family, other TickTalk watches, classmates, teammates, and more as long as they download the free TickTalk App from the Google Play or Apple Store or own another TickTalk watch. In your TickTalk app, simply...
Can TickTalk send typed out text messages?
While the watch face cannot type out text messages due to its size, we offer Talk-To-Text to allow your child to send custom messages. You can also create unlimited preset quick responses in your TickTalk app to best fit your...
How do contacts message the watch?
All contacts who wish to message or video call the watch must download the free TickTalk app from the Google Play or Apple Store. Once they download the app, they can request to add your TickTalk by entering the IMEI number (which you can...
How do I message my TickTalk? Is it through my phone's texts or do I download an app?
All messaging and video calling is done through the TickTalk App to ensure your child’s data and privacy are always protected. Parents/Admins and pre-approved contacts can only contact the watch directly through the free TickTalk App which is available to download at...