Blog
Can TickTalk send typed out text messages?
While the watch face cannot type out text messages due to its size, we offer Talk-To-Text to allow your child to send custom messages. You can also create unlimited preset quick responses in your TickTalk app to best fit your...
How do contacts message the watch?
All contacts who wish to message or video call the watch must download the free TickTalk app from the Google Play or Apple Store. Once they download the app, they can request to add your TickTalk by entering the IMEI number (which you can...
Does TickTalk block calls and messages from strangers?
Yes, TickTalk 4 can block calls and messages from unknown numbers, allowing only parent-approved contacts to contact the watch directly. To activate this feature, you will need to enable the Firewall through the free TickTalk App. Once you've turned on your...
Can TickTalk download apps from the internet?
Since TickTalk does not have internet access it cannot download any third party apps to ensure the protection of your child’s data and privacy. Any feature included on your TickTalk watch has gone through security and privacy testing to ensure...
Does TickTalk come with games?
TickTalk does not come with games to prioritize personal connections, safety, and developing great habits with limited distractions.
Does TickTalk have internet access?
No, TickTalk 4 does not have access to the internet or the ability to download social media apps. With research piling up of the effects social media and online content have on children’s mental and emotional development, we created TickTalk...
Will messages go through when on Do Not Disturb (DND) Mode?
When in Do Not Disturb mode, text messages that are sent cannot be seen as the watch is shut off from any alerts or notifications. During DND mode, only the screen remains on to show the time to limit distractions....
Limited Access vs. Full Access contacts on TickTalk 4
We know that not every contact needs full access to your child's location and safety settings. TickTalk allows you to set individual access levels for each individual contact only our TickTalk smartwatch through the TickTalk App. Once a contact has...
Does TickTalk Have Geo-Fencing?
No, TickTalk 4 uses Wi-Fi locator as the main locator to show location with an accuracy between 100-500 feet. GEO-fence can result in inaccurate tracking, which is why we rely on 3 different technologies to track the watch so you...