FAQ

Does TickTalk block calls and messages from strangers?

Yes, TickTalk 4 can block calls and messages from unknown numbers, allowing only parent-approved contacts to contact the watch directly. To activate this feature, you will need to enable the ...

Can TickTalk download apps from the internet?

Since TickTalk does not have internet access it cannot download any third party apps to ensure the protection of your child’s data and privacy. Any feature included on your TickTalk watch has gone...

Does TickTalk come with games?

TickTalk does not come with games to prioritize personal connections, safety, and developing great habits with limited distractions. 

Does TickTalk have internet access?

No, TickTalk 4 does not have access to the internet or the ability to download social media apps. With research piling up of the effects social media and online content have on children’s mental a...

Will messages go through when on Do Not Disturb (DND) Mode?

When in Do Not Disturb mode, text messages that are sent cannot be seen as the watch is shut off from any alerts or notifications. During DND mode, only the screen remains on to show the time to l...

Limited Access vs. Full Access contacts on TickTalk 4

We know that not every contact needs full access to your child's location and safety settings. TickTalk allows you to set individual access levels for each individual contact only our TickTalk sma...

Does TickTalk Have Geo-Fencing?

No, TickTalk 4 uses Wi-Fi locator as the main locator to show location with an accuracy between 100-500 feet. GEO-fence can result in inaccurate tracking, which is why we rely on 3 different techno...

Using T-Cloud to Backup Your Data and Settings from your TickTalk App

For TickTalk 4 users, we offer 1GB of free cloud storage space. T-Cloud makes it possible to sync your data from your old TickTalk watch to your new watch for a seamless transition. With T-Cloud, ...

How does GPS locating work on TickTalk?

TickTalk 4 uses 3 different technologies and will automatically choose the best signal for the most accurate location. Your TickTalk does not need to be on Wi-Fi to track and will work in 3 steps ...

What cellular carriers does TickTalk work with?

TickTalk is a globally unlocked smartwatch phone that works with GSM carriers worldwide.  FOR U.S. CUSTOMERS 1. TICKTALK WIRELESS (RECOMMENDED) We include a free SIM card with ever...