Blog
Why is there a 3-minute limit to video calls?
As an added safety precaution and to be overly cautious, we included a 3-minute time limit to video calls to avoid any overheating or temperature increases. After the 3-minute time limit, you can begin another video call immediately. To start a...
What is the Step Championship?
Your child can have fun competitions with their approved TickTalk friends for daily, weekly, and monthly steps. They can work to earn the gold, silver, or bronze medal while encouraging each other to be more active. To access the Step...
How does the Activity Tracker work?
We added an Activity Tracker with daily step goals to encourage your child to live a more active lifestyle! Both you and your child can track their progress throughout the day to encourage them to reach their goals. To see...
Do I need a subscription to listen to iHeartRadio Family?
We added unlimited free streaming music powered by iHeartRadio Family for access to thousands of kid-friendly songs, podcasts, and more at no extra cost. There’s no subscription necessary and it's completely free for U.S. customers. *iHeartRadio Family only available for...
Can TickTalk 4 listen to music?
Yes, we integrated with iHeartRadio Family to offer unlimited free streaming of thousands of kid-friendly songs, podcasts, and stories with no subscription necessary. Parents can easily set daily music limits or disable the feature completely through the TickTalk app to put...
Can TickTalk 4 call international numbers?
Yes, TickTalk 4 can communicate with international or overseas numbers if you have a GSM plan. You will need to set up the contacts through the free TickTalk App with all applicable dialing details which can be provided by your...
TickTalk 4 comes with IP67 water resistance to protect from minor splashes and spills. While IP67 in a laboratory setting can allow for submersion in up to 1 meter of still water for 30 minutes, we do not recommend wearing...
Add customized preset text responses for your TickTalk from the TickTalk App
TickTalk comes preloaded with 45+ quick text responses to use in the Secure Messaging Center. You can also add unlimited custom quick text responses in your TickTalk app for a more personalized experience! Simply select the gear icon in the...
How To Setup A Group Chat With The Entire Family
You can set up a group chat with your entire family, other TickTalk watches, classmates, teammates, and more as long as they download the free TickTalk App from the Google Play or Apple Store or own another TickTalk watch. In your TickTalk app, simply...