Blog
Will TickTalk stop working once I’m out of Wi-Fi?
If you have a cellular SIM plan through a GSM carrier, TickTalk will work just like your cell phone does. Your child will be able to access all features and receive calls, messages, and location tracking with TickTalk’s 4G/LTE reception. We...
Does TickTalk work with Verizon or Sprint?
At this time, TickTalk is not compatible with Verizon or Sprint, but it is compatible with GSM carriers like T-Mobile and TickTalk Wireless. We recommend using the included TickTalk Wireless SIM on either AT&T's network or T-Mobile's network for an affordable, pay-as-you-go,...
Does video calling consume a lot of battery?
Video calling will consume more battery and may cause the watch temperature to slightly rise. For an added safety precaution, we include a 3-minute time limit for video calls and the system will automatically cut off the video call once the...
Yes, TickTalk 4 can record up to 30-second videos on the watch and save to the photo album. TickTalk 4 has an 8GB memory to store photos and videos taken from the 5-megapixel Selfie and Snapshot cameras.
Can TickTalk send photos and videos to parents?
Your child can send photos from their Selfie and Snapshot cameras through our Secure Messaging Center to share their memories instantaneously. While you cannot send videos at this time from your TickTalk, we hope to have something in the future...
Can you send pictures from your TickTalk?
Your TickTalk 4 comes with two separate 5-megapixel cameras: a Selfie Camera and Snapshot Camera. TickTalk 4 allows your child to share photos in individual and group messages in the Secure Messaging Center with up to 53 parent-approved contacts! Any contact who wants...
Why is there a 3-minute limit to video calls?
As an added safety precaution and to be overly cautious, we included a 3-minute time limit to video calls to avoid any overheating or temperature increases. After the 3-minute time limit, you can begin another video call immediately. To start a...
What is the Step Championship?
Your child can have fun competitions with their approved TickTalk friends for daily, weekly, and monthly steps. They can work to earn the gold, silver, or bronze medal while encouraging each other to be more active. To access the Step...
How does the Activity Tracker work?
We added an Activity Tracker with daily step goals to encourage your child to live a more active lifestyle! Both you and your child can track their progress throughout the day to encourage them to reach their goals. To see...