FAQ
How does the Activity Tracker work?
We added an Activity Tracker with daily step goals to encourage your child to live a more active lifestyle! Both you and your child can track their progress throughout the day to encourage them to...
Read moreDo I need a subscription to listen to iHeartRadio Family?
We added unlimited free streaming music powered by iHeartRadio Family for access to thousands of kid-friendly songs, podcasts, and more at no extra cost. There’s no subscription necessary and it's...
Read moreCan TickTalk 4 listen to music?
Yes, we integrated with iHeartRadio Family to offer unlimited free streaming of thousands of kid-friendly songs, podcasts, and stories with no subscription necessary. Parents can easily set daily ...
Read moreCan TickTalk 4 call international numbers?
Yes, TickTalk 4 can communicate with international or overseas numbers if you have a GSM plan. You will need to set up the contacts through the free TickTalk App with all applicable dialing detail...
Read moreTickTalk 4 comes with IP67 water resistance to protect from minor splashes and spills. While IP67 in a laboratory setting can allow for submersion in up to 1 meter of still water for 30 minutes, w...
Read moreAdd customized preset text responses for your TickTalk from the TickTalk App
TickTalk comes preloaded with 45+ quick text responses to use in the Secure Messaging Center. You can also add unlimited custom quick text responses in your TickTalk app for a more personalized ex...
Read moreHow To Setup A Group Chat With The Entire Family
You can set up a group chat with your entire family, other TickTalk watches, classmates, teammates, and more as long as they download the free TickTalk App from the Google Play or Apple Store ...
Read moreCan TickTalk send typed out text messages?
While the watch face cannot type out text messages due to its size, we offer Talk-To-Text to allow your child to send custom messages. You can also create unlimited preset quick responses in your T...
Read moreHow do contacts message the watch?
All contacts who wish to message or video call the watch must download the free TickTalk app from the Google Play or Apple Store. Once they download the app, they can request to add your TickTalk ...
Read moreHow do I message my TickTalk? Is it through my phone's texts or do I download an app?
All messaging and video calling is done through the TickTalk App to ensure your child’s data and privacy are always protected. Parents/Admins and pre-approved contacts can only contact the watch d...
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