We will be closed Friday, June 19th for Juneteenth (Regular hours will resume Monday, June 22nd)

New to TickTalk 5? Please activate your SIM through TickTalk (not AT&T or T-Mobile stores). Get started HERE. | FAQs

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Using T-Cloud to Backup Your Data and Settings from your TickTalk App My TickTalk

Using T-Cloud to Backup Your Data and Settings from your TickTalk App

For TickTalk 4 users, we offer 1GB of free cloud storage space. T-Cloud makes it possible to sync your data from your old TickTalk watch to your new watch for a seamless transition. With T-Cloud, your TickTalk can now backup...

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How does GPS locating work on TickTalk? My TickTalk

How does GPS locating work on TickTalk?

TickTalk 4 uses 3 different technologies and will automatically choose the best signal for the most accurate location. Your TickTalk does not need to be on Wi-Fi to track and will work in 3 steps to offer the most precise...

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What cellular carriers does TickTalk work with?

TickTalk is a globally unlocked smartwatch phone that works with GSM carriers worldwide.  FOR U.S. CUSTOMERS 1. TICKTALK WIRELESS (RECOMMENDED) We include a free SIM card with every U.S. purchase to give our customers an affordable, pay-as-you-go plan with no...

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Can I unbound a TickTalk from a previous TickTalk owner? My TickTalk

Can I unbound a TickTalk from a previous TickTalk owner?

Unfortunately, to protect the previous user’s information we cannot unbound any previously owned TickTalk without permission from the original owner. We highly recommend purchasing from authorized retailers, MyTickTalk.com and Amazon, and not third party websites or individuals as we cannot...

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How has battery improved for TickTalk 4? My TickTalk

How has battery improved for TickTalk 4?

TickTalk 4 has the largest battery capacity in the world for a children’s smartwatch with a 1,000 mAh battery versus a 680 mAh battery in past generations. Based on over 9,000 TickTalk 4's located all over the world, average battery...

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How to tell if my TickTalk is online or offline? My TickTalk

How to tell if my TickTalk is online or offline?

If your TickTalk 4 is properly connected to cellular data, there will be at least one bar and the oval connection icon illuminated in white along the upper middle section of the watch face. GSM network customers will see either...

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How does TickTalk work? My TickTalk

How does TickTalk work?

TickTalk works like a standalone cell phone, designed specifically for kids with only the positive aspects of a smartphone. Founded in Southern California in 2016, TickTalk is a safe introduction to technology with no games, social media, or internet access...

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Can TickTalk type out text messages? My TickTalk

Can TickTalk type out text messages?

While the watch face cannot type out text messages and does not come with a keyboard option due to its small size, we have the option for custom Talk-To-Text dictated messages, voice recordings, preloaded preset text responses, plus the option...

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What are your hours? My TickTalk

What are your hours?

Our Southern California Support Team is available Monday-Friday 9:00AM-6:00PM PST via live chat, email, or 1-(844)260-4051. You can also leave a message for us here and we will respond as soon as possible. Thank you!

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