We will be closed Friday, June 19th for Juneteenth (Regular hours will resume Monday, June 22nd)

New to TickTalk 5? Please activate your SIM through TickTalk (not AT&T or T-Mobile stores). Get started HERE. | FAQs

Blog

How much is the monthly plan for TickTalk? My TickTalk

How much is the monthly plan for TickTalk?

We provide a free SIM card with every U.S. purchase for affordable, pay-as-you-go plans including: Basic Plan for $9.99 per month with 1GB of data, 1,000 minutes, and unlimited texts. Unlimited Plan for $19.99 per month with unlimited data, minutes,...

Read more

Using Remote Answer from your TickTalk App My TickTalk

Using Remote Answer from your TickTalk App

Added to our watches for emergency situations, Remote Answer will prompt your TickTalk to call you back within 1 minute with your end muted to be able to hear your TickTalk's surroundings. For privacy and security reasons, only Full Access Users...

Read more

Why Do Parents Love TickTalk? My TickTalk

Why Do Parents Love TickTalk?

With only the positive features of a cell phone, TickTalk gives parents the peace of mind they've been looking for. With no internet, games, or social media, families can stay connected without having to worry about screen time or online...

Read more

How To Solve Messages Not Appearing In TickTalk App My TickTalk

How To Solve Messages Not Appearing In TickTalk App

All messaging takes place between your TickTalk 4 and your parental control app. Please charge your TickTalk and check to see if you have cellular service. If your child's TickTalk is online, simply sign out of the TickTalk App and...

Read more

What Are Kid's Favorite Features On TickTalk 4? My TickTalk

What Are Kid's Favorite Features On TickTalk 4?

Kids love our FaceTalk video calling feature to connect with friends and family anytime, anywhere. We offer free streaming music of thousands of kid-friendly songs, podcasts, and stories powered by iHeartRadio Family* (Available for U.S. customers only). They also love...

Read more

Does the TickTalk smart watch connect to my phone through Bluetooth like adult smartwatches do? My TickTalk

Does the TickTalk smart watch connect to my phone through Bluetooth like adult smartwatches do?

No, TickTalk works like a standalone smartwatch with it's own cellular service, so it does not need to connect to your cell phone. TickTalk 4 does not require an outside Bluetooth connection as it has its own SIM card which...

Read more

Is TickTalk a smartwatch or a smart watch phone? My TickTalk

Is TickTalk a smartwatch or a smart watch phone?

TickTalk is a smartwatch phone which means it operates exactly as your smartphone does, but in the shape of a watch. Our smart watch phones are designed specifically for kids, with no internet, games, or social media so you can have...

Read more

How Is TickTalk Safer For Children Than Your Competitors? My TickTalk

How Is TickTalk Safer For Children Than Your Competitors?

TickTalk was created by parents for parents and designed specifically with kids in mind. With no internet access, a custom designed parental control App, accurate location tracking, numerous safety features, plus 24/7 security over our backend to protect users from...

Read more

Red Exclamation Mark When Sending Messages To Watch My TickTalk

Red Exclamation Mark When Sending Messages To Watch

If you are seeing red exclamation marks next to your messages in your parental control app, please confirm that your TickTalk is online. Charge your TickTalk and check to see if you have phone service. If your child's TickTalk 4...

Read more