FAQ
Red Pocket is a US-based prepaid carrier that offers a no-contract, pay-as-you-go plan with no activation fee. Red Pocket works with both AT&T (GSMA) and T-Mobile’s (GSMT) networks to offer an...
Read moreWhich SIM plan should I select when checking out?
While TickTalk is not affiliated with any wireless carriers, we provide a free SIM kit from TickTalk Wireless as an affordable monthly plan for our TickTalk users. We offer multiple carrier option...
Read moreWill TickTalk stop working once I’m out of Wi-Fi?
If you have a cellular SIM plan through a GSM carrier, TickTalk will work just like your cell phone does. Your child will be able to access all features and receive calls, messages, and location t...
Read moreDoes TickTalk work with Verizon or Sprint?
At this time, TickTalk is not compatible with Verizon or Sprint, but it is compatible with GSM carriers like T-Mobile and TickTalk Wireless. We recommend using the included TickTalk Wireless SIM o...
Read moreDoes video calling consume a lot of battery?
Video calling will consume more battery and may cause the watch temperature to slightly rise. For an added safety precaution, we include a 3-minute time limit for video calls and the system will a...
Read moreYes, TickTalk 4 can record up to 30-second videos on the watch and save to the photo album. TickTalk 4 has an 8GB memory to store photos and videos taken from the 5-megapixel Selfie and Snapshot c...
Read moreCan TickTalk send photos and videos to parents?
Your child can send photos from their Selfie and Snapshot cameras through our Secure Messaging Center to share their memories instantaneously. While you cannot send videos at this time from your T...
Read moreCan you send pictures from your TickTalk?
Your TickTalk 4 comes with two separate 5-megapixel cameras: a Selfie Camera and Snapshot Camera. TickTalk 4 allows your child to share photos in individual and group messages in the Secure Messag...
Read moreWhy is there a 3-minute limit to video calls?
As an added safety precaution and to be overly cautious, we included a 3-minute time limit to video calls to avoid any overheating or temperature increases. After the 3-minute time limit, you can ...
Read moreWhat is the Step Championship?
Your child can have fun competitions with their approved TickTalk friends for daily, weekly, and monthly steps. They can work to earn the gold, silver, or bronze medal while encouraging each other...
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