Blog
Why are my messages not appearing in the TickTalk App?
Charge your TickTalk and check to see if you have cellular service. If your child's TickTalk is online, simply sign out of the TickTalk App and sign back in. If signing out and signing back in does not fix this...
Why won't my phone number sync to the watch?
Log in to the TickTalk App on your phone and click the 3-line icon on the top left to show Mom, Dad, and SOS Settings. Select each icon to set the contact phone number. You do not need to enter the country...
I am unable to setup my watch with the TickTalk App Your watch may be offline. Please restart the watch, place it somewhere with good reception, and try again. Please make sure you see the connection icon on the watch before...
Why are my texts not loading in my iMessages/phone text messages? All messaging takes place between your TickTalk watch and our free TickTalk parental control app and will not populate in your phone's messaging center like regular text messages. You...
Why is my Remote Answer not working?
If your Remote Answer function is not working properly, we can try a few things to troubleshoot. Please note, it may be an easy fix or we may need to see if there is a coverage problem in your area....
Connecting your TickTalk Smartwatch to Bluetooth
TickTalk 4 can connect to any Bluetooth capable device for phone calls and music! To connect to a Bluetooth device, go to your watch Settings > Bluetooth and make sure Bluetooth is enabled or green. Once Bluetooth is enabled, you'll...
Why is my Power Base not charging?
To charge, your TickTalk 4 must be placed with the silver and red buttons facing up. Make sure the pins line up on the watch and the charging station with the camera on your left hand side. If you are...
How To Set Up Your TickTalk 4 Password
Setting a password on your watch will protect your child's information if your watch happens to get lost or stolen. To set up a watch password, go to your TickTalk App Settings > Watch Password and enter a 4-digit code of...
Changing the Ringtones & Volumes on your TickTalk 4
How to change ringtones & volumes To access your TickTalk 4's main sound control, go to your watch Settings > Sound Modes. Vibrate & Sound Mode: On the first page, you have the option to change your TickTalk 4's main sound control...