Blog
We include a free SIM card for every U.S. customer to make using your TickTalk as easy as possible! TickTalk Wireless is an affordable, pay-as-you-go plan for our customers with no contracts or activation fees. You can choose between AT&T...
Why is my battery dying quickly?
TickTalk 4 has the largest battery capacity in the world for a children’s smartwatch with a 1,000 mAh battery versus a 680 mAh battery in past generations. Based on over 9,000 TickTalk 4's located all over the world, average battery...
Why is my touch screen not responding near the edges? If your touch screen is not responding, try cleaning the screen, pushing the icons harder, or use the red button as a back button. Try again and if the issue...
What will my TickTalk smartwatch phone number be?
When you are setting up your TickTalk Wireless account, you'll be assigned a phone number based on your billing zip code. You can check your TickTalk Wireless account and manage your plans here.
Connecting your Twists Wireless Bluetooth Headphones to your TickTalk smartwatch
To connect your Twists Wireless Bluetooth Headphones, be sure your Twists are turned on and go to your smartwatch Settings > Bluetooth, and select the Twists device to pair. If you want to disconnect your Twists Wireless Bluetooth Headphones, simply select...
Charging your TickTalk smartwatch with the Power Base
Our Power Base is the perfect addition to your TickTalk to easily charge anywhere in your home! To charge, your TickTalk 4 must be placed with the silver and red buttons facing up. Make sure the pins line up on...
My messages aren't going through when on Do Not Disturb (DND) Mode
When in Do Not Disturb mode, text messages that are sent cannot be seen as the watch is shut off from any alerts or notifications. During DND mode, only the screen remains on to show the time to limit distractions....
How to Unpair and Reset Your TickTalk 4 Smartwatch from the TickTalk App
Hard Reset your TickTalk 4 from the App Prior to resetting your TickTalk 4, we recommend backing up your TickTalk 4 to T-Cloud prior to resetting. To back up, go into your TickTalk App > Settings > T-Cloud > Backup....
Why do my cameras look like they have condensation or moisture inside? If it seems like you have condensation or fogging on your camera lenses, it may be due to the back SIM lid not being shut completely. Please open...