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TickTalk not reading SIM card or has "No SIM" error message
If your TickTalk is not reading the SIM card or says No SIM, we have an easy solution. First, put the watch near a window or door for better reception, hold the silver Power Button for 10 seconds, and restart...
Why is my TickTalk saying No SIM? Please turn your watch off and remove the SIM card. Inside the watch, you will see 8 gold pins. Please take your fingernails and gently lift them up about 50% of the way,...
TickTalk Wireless FAQs & Troubleshooting
General Questions What is TickTalk Wireless? We include a free SIM card for every U.S. customer to make using your TickTalk as easy as possible! TickTalk Wireless is an affordable, pay-as-you-go plan for our customers with no contracts or activation...
How to tell if my TickTalk is ONLINE or OFFLINE?
If your TickTalk 4 is properly connected to cellular data, there will be at least one bar and the oval connection icon illuminated in white along the upper middle section of the watch face. GSM network customers will see either...
We include a free SIM card for every U.S. customer to make using your TickTalk as easy as possible! TickTalk Wireless is an affordable, pay-as-you-go plan for our customers with no contracts or activation fees. You can choose between AT&T...
Why is my battery dying quickly?
TickTalk 4 has the largest battery capacity in the world for a children’s smartwatch with a 1,000 mAh battery versus a 680 mAh battery in past generations. Based on over 9,000 TickTalk 4's located all over the world, average battery...
Why is my touch screen not responding near the edges? If your touch screen is not responding, try cleaning the screen, pushing the icons harder, or use the red button as a back button. Try again and if the issue...
What will my TickTalk smartwatch phone number be?
When you are setting up your TickTalk Wireless account, you'll be assigned a phone number based on your billing zip code. You can check your TickTalk Wireless account and manage your plans here.
Connecting your Twists Wireless Bluetooth Headphones to your TickTalk smartwatch
To connect your Twists Wireless Bluetooth Headphones, be sure your Twists are turned on and go to your smartwatch Settings > Bluetooth, and select the Twists device to pair. If you want to disconnect your Twists Wireless Bluetooth Headphones, simply select...