Blog
How To Adjust Call Volume On Your TickTalk
You can easily adjust the in-call volume during an active voice call. You will see a large red icon with a phone with two other buttons on the screen: a plus (+) icon and a minus (-) icon. Repeatedly tap...
How To Solve Touch Screen Responsiveness
Your TickTalk touch screen was designed to be optimized to children's finger size for a better user experience. There are quick solutions to common issues experienced on a smaller touch screen. How To Solve Touch Screen Not Responding Near Edges...
How to enable the Firewall on your TickTalk 4
Your child will not receive any calls or messages from unknown numbers or solicitors when the Firewall is turned on. To enable the Firewall, go into your parental control TickTalk app, select Settings in the upper right hand corner, and...
How do I switch from a TickTalk 3 to TickTalk 4?
First, we’ll need to make sure your TickTalk 3 is backed up so you can easily transfer over your settings and data: Please put the SIM card in your TickTalk 3, turn it on, and ensure that your TickTalk 3...
How To Sign Into Your TickTalk App Account
When you setup your TickTalk parental control app account, you'll be prompted to sign up with either an email address or phone number. You will use this method for all future sign ins on your TickTalk app. Signing In With...
Where do my TickTalk messages load on my phone?
All messaging takes place between your TickTalk watch and our free TickTalk parental control app and will not populate in your phone's messaging center like regular SMS text messages. We keep all messaging within our system as we use encrypted messaging...
Why is my TickTalk not charging?
Please confirm the charging pins of the wire/Power Base are completely touching the charging pins on your watch and try again. If you are using your charging cord with a wall outlet, please try to connect via USB to your...
How To Improve Your TickTalk 4 Battery Life
TickTalk 4 has the largest battery capacity in the world for a children’s smartwatch with a 1,000 mAh battery compared to a 680 mAh battery in past generations. Based on over 9,000 TickTalk 4's located all over the world, average battery...
What is the average battery life on TickTalk 4?
TickTalk 4 has the largest battery capacity in the world for a children’s smartwatch with a 1,000 mAh battery compared to a 680 mAh battery in past generations. Based on over 9,000 TickTalk 4's located all over the world, average battery...