FAQ

What is COPPA?

The Children’s Online Privacy Protection Act (COPPA) gives parents control over what information websites can collect from their kids by imposing requirements on operators of websites and/or online...

Does TickTalk get parental consent before collecting any information from my child?

Yes! We notify parents directly and get parents’ verifiable consent before collecting any personal information from your child. We encourage you to read our Privacy Policy for a detailed breakdown ...

Is TickTalk COPPA compliant?

Yes! TickTalk is not only COPPA compliant, but also one of a few kids smartwatch phones to be partnered with an FTC-approved Safe Harbor Program to be COPPA certified!

What does it mean to be COPPA compliant?

We follow the FTC's Children's Online Privacy Protection rules including: 1) Getting verifiable parental consent prior to collecting any information from your child;  2) Clearly and comprehensivel...

Changing the Theme Setting on your TickTalk smartwatch

Your child can personalize their TickTalk 4 to make it their own with different clock interfaces, watch themes, and even save a #selfie as their background photo!  Choose your favorite clock inter...

Turning your TickTalk smartwatch on and off

To turn off your child's TickTalk 4, they can press and hold down the silver button until they see the Reboot and Power Off options.  To disable the ability for your child to turn their watch of...

Does TickTalk pair to your phone like an Apple Watch?

TickTalk is a smartwatch phone which means it operates exactly as your smartphone does, but in the form of a watch made specifically for children with no internet access, games, or social media. Ti...

What ages do you recommend TickTalk for?

We think TickTalk is a great cell phone alternative for any age that doesn't want internet, social media, or games. While ages may vary, our most popular age range is 5-12 years old.

What are the parental control features on TickTalk 4?

TickTalk is designed to be a safe smartphone alternative to keep your family connected without having to sacrifice peace of mind. Parents love being able to connect to their children when they apa...

What certifications does TickTalk 4 have?

TickTalk 4 has undergone all necessary certifications for a children's smartwatch.  Current TickTalk 4 Certifications Federal Communications Commission Identification number (FCC ID) Children's P...