Blog
My watch caller ID is incorrect
It is very common practice for service providers to recycle phone numbers from previous users as there are not enough phone numbers to supply for everyone. Once a subscription has ended, the number returns to the number pool to be...
Do I need an AT&T or T-Mobile plan to use TickTalk?
No! We include a free TickTalk Wireless SIM card with every U.S. purchase to give our customers an affordable, pay-as-you-go plan that works on AT&T or T-Mobile's networks at a fraction of the cost. Typically, adding a line to your...
We're currently working on a way to streamline our account sign in process, but currently there are 3 logins: MyTickTalk.com - Order Information Your MyTickTalk website account will be information regarding your TickTalk 4 purchase including your order history, email...
When Should I Use The Deactivate Watch Setting?
Deactivating your TickTalk under your TickTalk App > Settings > Deactivate Watch will blacklist the watch and should only be used if your TickTalk is lost or stolen. If you are swapping to another TickTalk or upgrading to a new...
Resetting Your TickTalk Smartwatch Password
If you receive a notification saying your TickTalk has been locked due to 5 wrong password attempts, it’s easy to reset! Please, do not deactivate your watch, instead go to your TickTalk App > Settings > Watch Password to delete...
How much is TickTalk per month?
We include a free SIM card for every U.S. customer for an affordable, pay-as-you-go, no contract plan for $9.99 per month on either AT&T or T-Mobile's network. *Does not include mandatory regulatory taxes or fees *For international customers, rates may vary...
Common Questions about TickTalk Wireless Payment Issues
How will I know if my payment went through successfully or was unsuccessful? If it is the first payment for the subscription, you will receive a “plan order receipt” email informing you that the payment was successfully processed. There will also be...
To change your current payment method or refill your monthly plan, please login to your TickTalk Wireless account here
The Children’s Online Privacy Protection Act (COPPA) gives parents control over what information websites can collect from their kids by imposing requirements on operators of websites and/or online services that are directed at or collecting personal information from children under...