Blog
How To Solve Common Firewall Issues
Your child will not receive any unwanted phone calls when the Firewall is turned on. Once enabled, the watch will only receive calls and messages from preset contacts who have been approved by the Parent/Admin. How Do I Enable The Firewall?...
How To Solve Common Cellular Carrier Issues
TickTalk works like a standalone cell phone which requires a cellular plan with talk, text, and data on a GSM carrier. Here are some solutions for common issues: I'm Using My Own Carrier, But The Watch Features Are Not Working...
Go to your watch Settings > Reset to reset your TickTalk watch, then log out of the TickTalk App. When you reset your TickTalk, all the App settings will come back like contacts, settings, and reminders. However, you will lose photos...
How To Solve History Route Not Tracking
When on power-saving locating mode, the History Route will not be available. If you would like to enable History Route, go to the TickTalk App, select Settings, and switch the locating mode to Tracking Mode. Once turned on, the History...
How many reminders can you save on TickTalk?
You can save up to 20 total reminders on your TickTalk. Choose between creating custom reminders or 60+ preset Default reminders in your TickTalk to best fit your child’s lifestyle. To save a reminder, simply go to your TickTalk app and...
What kind of reminders are preset in TickTalk?
TickTalk comes with 60+ preset reminders like homework, feeding their pet, reading books, brushing teeth, chores, and more! You can also create custom reminders and basic alarms. To save a reminder, go to your TickTalk app, select Reminders on the bottom...
Which SIM plan should I select when checking out?
While TickTalk is not affiliated with any wireless carriers, we provide a free SIM kit from TickTalk Wireless as an affordable monthly plan for our TickTalk users. We offer multiple carrier options so you can select which option works best for...
Will TickTalk stop working once I’m out of Wi-Fi?
If you have a cellular SIM plan through a GSM carrier, TickTalk will work just like your cell phone does. Your child will be able to access all features and receive calls, messages, and location tracking with TickTalk’s 4G/LTE reception. We...
Does TickTalk work with Verizon or Sprint?
At this time, TickTalk is not compatible with Verizon or Sprint, but it is compatible with GSM carriers like T-Mobile and TickTalk Wireless. We recommend using the included TickTalk Wireless SIM on either AT&T's network or T-Mobile's network for an affordable, pay-as-you-go,...